General Cleaning Service FAQs
What types of cleaning services do you offer?
Do I need to provide cleaning supplies or equipment?
No, our team brings all the necessary supplies and equipment. However, if you prefer us to use your products, just let us know.
How much does cleaning cost?
Pricing depends on the size of your space, the type of cleaning, and how often you need service. We offer free estimates before you book.
Do I need to be home during the cleaning?
It’s up to you! Many clients give us access via a key, lockbox, or building code. We guarantee security and confidentiality.
How do I book a cleaning appointment?
Before & During the Cleaning
How should I prepare for the cleaners’ arrival?
Please tidy up personal items, put away valuables, and make sure we can easily access the areas we’ll be cleaning.
How long will the cleaning take?
Duration depends on the size and condition of your home or office. A standard cleaning usually takes 2–4 hours.
Are your cleaning products safe for kids and pets?
What happens if something gets damaged during cleaning?
We’re fully insured and will handle any damages quickly and professionally.
Do you have your own team
Yes we have a fully equipped team of professionals.
Payments & Policies
Do you offer discounts or packages?
What is your cancellation policy?
What payment methods do you accept?
We accept cash, mpesa and bank transfers. Payment is usually due on the day of service.
